Throughout the course of history, the world of business has undergone a multitude of inflections in its interaction with the consumers, management of services, management of sales, and the appurtenant operations supporting the overall business.
Today, business dynamics are transitioning rapidly with tons of additions each year to different aspects including finance, operations, sales, marketing, infrastructure, and human resources. These additions to the aspects and the very mix and mingling of these have not only expanded the business purlieus but also transformed the entire shape of the business. Nevertheless, nothing has changed the face of business as much as the employment of Information Technology. Businesses are now fostering their drastic development on the rich and fertile grounds of IT.
One of the main reasons behind this unprecedented development is the immense support that different business aspects received from Information Technology, and IT stands as the nuclear to all the mutative enhancements that have been taken place in the business world so far. What IT did to business throughout the past 200 years, starting from the first telegram in the 1800s, is simply marrying the different domains together with a consistent effort to bring all of them to one completely synchronous platform.
The Business Need for Adopting Information Technology
Evidently, this has never been as simple as stated here; the investments made in the form of capital, resources and time for achieving this output are enormous. According to Gartner’s research, the global spending on IT reached 3.5 trillion US dollars in 2017, and the forecast of the same research predicts that it might reach 3.7 trillion US dollars by the end of 2018. This means that people are massively investing in IT sector in every soft and tangible form just to gain more control over all sorts of business processes and activities.
The engagement of IT with business has been globally admired and specific fields have emerged to produce human resources that are acquainted enough with the compound knowledge of both information technology and business concepts. The Information Technology Analysts have identified the goals of IT that include the provision of one solitary platform for an integrated environment catering to a series of service areas ranging from strategizing & designing, project management & transactional services to compliance audit services, research, and marketing and customer acquisition. Providing access to the entire system over the web is another important goal that companies have started to demand increasingly.
Advancement or Savings – What’s needed more?
What do the companies want? Do they really want all these amazing technological feasts? Partly yes. They want a 360 degrees view and control over their business, but not more than their hard savings. Businesses want more savings in all tangible and intangible forms; where avoiding the IT costs is one form of saving, and acquiring public sentiments, customer base, and brand image are another, and least conspicuous, forms of intangible benefits.
Business interests, such as mentioned earlier, have created a raging competition in the IT industry where everyone wants to establish herself as the most suitable IT solution provider in relation to the scope and needs of the business. Organizations nestling an in-house IT infrastructure are biting off more than they can chew; making expensive endeavors to increase business performance, but with undue overheads for the company.
Business Executives are not IT Experts
One reason behind the failure of the in-house IT is that the business executives are veterans of making business and not IT related decisions, which compromises the organizational, operational and financial performance of the in-house IT infrastructure. On the other hand, investors chary to allocate higher budgets for a department “that has no direct involvement in creating the business” – as most of the investors assert. This investor behavior precisely results in hiring IT people that are not really skilled. Now, if the in-house IT department is responsible for providing a technical environment to the Customer Support Representatives, then the later is deemed to hit the hay as there is no proper up-to-date technological environment where CSRs can understand and respond to their customers in real-time from anywhere and anytime.
Outdated Inhouse IT team
On the other side, if the in-house IT department is taking care of the sensitive data of the company, then upgrades in the IT world outside the organization will easily find its secret way to the data centers while compromising data security and leading the company to irrevocable financial losses. Reason? Your in-house IT resources are not upgraded with the latest skills, aptitude, and technology; henceforth unable to protect your data from all internal and external security threats.
Lack of Audits and Proper Business Approach
Larger the organizations, the more blurred the consequences of in-house Information Technology. The reasons behind these widely overlooked cons could be many, where the one mentioned ahead leads all the others. Organizations, generally, have no properly managed audit mechanism that in result pictures organization’s financial and operational health in almost always positive status keeping the stakeholders in dark. Another common reason is that the top brass wants to make a technological breakthrough, even if they have to invest hugely in IT. And lastly, organizations are just keeping false hopes in getting better in the long run.
To put the discourse in a nutshell, the costly in-house IT infrastructure drove many organizations to outsource their IT needs to IT services vendors so that they can manage all the core and supplementary processes of the organization. This has created both competition and opportunity for Managed IT Services vendors worldwide to contribute to the business world while automating the processes and creating a platform for the decision makers where they can view and analyze their business with transparency and ease.
Transdata is one of the leading Managed IT Services provider that can save you from potential losses. So, if you are interested to know how to empower your business launchpad, contact us now.